Trust and the Servant Leader

“The servant-leader is servant first… It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first, perhaps because of the need to assuage...
Health & Wellness Program Day 2020

Health & Wellness Program Day 2020

February’s Health & Wellness Day was held at Coordinated Care Services, Inc. on Jay St. We were graciously joined by Anne Wilder (CEO of CCSI), Joseph Searles (Corporate Director of Diversity & Inclusion at Excellus) and Jeff Davis (Senior Associate...

Great Management: Clear Expectations

Clear expectations are critical for employee and organizational success but helping employees understand expectations is not as clear cut as simply telling them what to do. According to Gallup, less than half of employees strongly agree that they have clear job...